YON 2020 Day 281: Brittany Sustar, BSN, RN-BC

The Nursing Operations Manager at University Hospitals Geauga Medical Center, Brittany Sustar, BSN, RN-BC, outlines the many aspects of what being a nurse means to her.

In 2011, I started my nursing journey as a clinical nurse on a Medical Surgical Unit at University Hospitals, Geauga Medical Center. I later transitioned into an ANM role in 2014, then onto a multiple management roles. Every step of my journey has made a lasting impact on my career advancement.

Most recently, I accepted the Nursing Operations Manager position. This position has allowed for exceptional career growth through the oversight of patient experience, nursing supervision, staff development, and wound care. My primary areas of focus are on patient experience, hospital throughput, and resource management. Throughout my career thus far, I have found great enthusiasm and passion for our patients, staff, and the community we serve.

Becoming a nurse is the best decision I have made in my life. To me it is not just a job, it a personal calling and an obligation. Continuous reminders of why I became a nurse and what it means to be a nurse have helped to carry me through my nursing career.

  • Being a nurse means pushing yourself outside of your comfort zone to be the person someone else needs you to be in a vulnerable moment. It means taking care of yourself so you can be your best to take care of others.

  • Being a nurse means being the person that you would want to care for you if you were a patient. It is a partnership with others to make great things happen for the betterment of patients.

  • Being a nurse means having faith in yourself instead of doubts in your potential. It means providing support to new caregivers to help the future of nursing.

  • Being a nurse means encouraging others in times of doubt. It means overcoming challenges and putting puzzle pieces together to make sure our patients have what they need when they barely understand what’s going on around them.

  • Being a nurse means that others find comfort and trust in you even when you question yourself.

Being a nurse is not easy but it has a lasting impact and provides the ability to change the lives of others and create a culture of positivity in the toughest times.

It is a blessing and gives you the ability to make a difference in the world in which we live!

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